Custom CRM Development

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Overview

A CRM that follows your sales process

We develop custom CRM systems that keep customers, enquiries, quotes, deals and communication in one place. We build the pipeline around your exact stages, automate reminders and tasks, and connect the CRM to your website forms, email, online store and accounting.

Why not an off-the-shelf CRM?

A packaged CRM works for a standard sales process. If you deal with complex quotes, site measurements, projects or service contracts, part of the work still ends up in Excel and email. A custom CRM covers the whole journey from enquiry to invoice and repeat order, with no per-user fees.

Sales you can see

Every enquiry reaches the right person automatically, the status of each quote is visible at a glance and no customer is forgotten. Management sees the pipeline, conversion and forecast in real time, and the sales team spends its time on customers, not spreadsheets.

IT Solutions developers at work

CRM development

CRM with quotes, orders and AI

The CRM can be extended with quoting, measurement reports, order processing and time tracking; we have built such modules for companies in several industries. AI helps draft replies, summarise conversations and spot sales opportunities.

  • Pipeline built around your stages
  • Customer record and communication history
  • Website and email enquiries captured automatically
  • Quotes, contracts and invoices
  • Tasks, reminders and notifications
  • Reports and sales forecast
  • Store and accounting integrations
  • AI assistant for the sales team

Frequently asked questions

Is a custom CRM more expensive than HubSpot or Pipedrive?

Development is a larger investment up front, but there are no monthly per-user licences and the system does exactly what your process needs. For a company with several users and a complex process, a custom CRM often pays for itself.

Can we bring over our existing customer data?

Yes. We import customers, contacts and history from Excel, an old CRM or your accounting software and clean up duplicates.

Does the CRM work on a phone?

Yes, it runs in the browser and adapts to phone screens, so a salesperson can enter data during a customer meeting.

Can CRM development be funded with a grant?

Yes, the EIS digitalisation grant in Estonia covers CRM and admin panel development. We act as the developer and contractor and help define the project scope and budget.

Our stack

Tools and technologies that we use in our work

We combine expertise, technology, and AI to create solutions that bring real value to your business.
Our work isn’t just about code or design — it’s about growth, efficiency, and measurable results.

Design

We create 100% UI/UX-friendly interfaces that help businesses grow.
AI accelerates creativity and ensures every design aligns perfectly with client goals.

Figma
Adobe Illustrator
Adobe Photoshop
Adobe XD
Midjourney
Recraft AI

Development

We build reliable, scalable, and user-friendly digital products that drive results.
AI tools help us work faster and maintain top quality at every stage.

HTML5
CSS3
JavaScript
PHP
Laravel
Python

9+ technologies

Integration

We connect systems, services, and platforms into one seamless ecosystem.
You get smoother operations, fewer manual tasks, and smarter automation.

WordPress
WooCommerce
Klaviyo
Mailchimp
Montonio
PayPal

20+ services

Testimonials

Our clients
about working
with us

Our clients about working with us

Start your project today

If you are looking for a reliable partner for your business,
fill out the form and we will contact you as soon as possible

If you are looking for a reliable partner for your business, fill out the form and we will contact you as soon as possible